Cancellation Policy
This Cancellation Policy explains when and how appointments booked through Me-Time may be cancelled or rescheduled.
Last Updated: July 2026
1. Purpose
Me-Time aims to provide a fair and transparent cancellation process for both customers and participating businesses.
2. Customer Cancellations
Customers may cancel an appointment directly through their Me-Time account, subject to the cancellation window applicable to that booking.
3. Rescheduling
Where supported by the participating business, appointments may be rescheduled based on available appointment slots.
4. Late Cancellations
Cancellation requests made outside the permitted cancellation window may not be eligible for a refund of any booking fees already paid.
5. Business Cancellations
If a participating business cancels an appointment, Me-Time will notify the customer and assist with rescheduling or any applicable refund in accordance with the Refund Policy.
6. No Shows
Customers who do not attend a confirmed appointment without cancelling beforehand may forfeit any booking fees and may be subject to restrictions on future bookings.
7. Exceptional Circumstances
Me-Time may review cancellation requests arising from exceptional circumstances on a case-by-case basis.
8. Contact Us
For cancellation-related questions, please contact our support team through the Contact Us page.